Privacy policy & terms

Privacy policy

Perry's Berries ("we," "us," or "our") is a Southern Oregon fruit delivery service. We source directly from local farms, sort the fruit, and deliver it to your door or to our fruit stands. This policy explains how we collect, use, and protect the personal information you share when placing an order or using our website.

Information we collect

When you place an order — online, by phone, or by text — we may collect:

• Name
• Phone number
• Email address (if provided)
• Delivery address (for delivery orders)
• Order details and payment information (processed securely by Square)

How we use your information

We use your information only to fulfill your order and stay in touch with you about it:

• Processing and fulfilling your order
• Sending payment links and order updates via SMS
• Coordinating delivery or pickup
• Responding to questions you contact us about

We do not sell, rent, or share your personal information with third parties.

SMS messaging

By providing your phone number when placing an order, you consent to receive SMS messages from Perry's Berries related to your order — including payment links and status updates. Message and data rates may apply.

• To opt out: Reply STOP to any message. You'll receive no further SMS messages from us.
• To re-subscribe: Reply START.
• For help: Reply HELP or contact us at the number below.

We do not share your phone number with third parties for their marketing purposes. Your number is used only to communicate with you about your orders.

Payment processing

All payments are processed by Square, Inc. We do not store your credit card information. Square's privacy policy is available at squareup.com.

Data retention

We keep your order information for as long as needed to fulfill your order and meet applicable legal and tax obligations. To request removal of your information, reach out using the contact details below.

Cookies

Our website uses a session cookie solely to keep you logged in to your account. We do not use advertising or tracking cookies.

Terms of use

By using our website or placing an order with Perry's Berries, you agree to the following terms.

Orders & availability

All orders are subject to availability. Fruit is seasonal and supply is limited — we may need to cancel or adjust an order if product runs out before your delivery window. We'll contact you promptly if this happens.

Payments

Payment is due before or at the time of delivery. We accept major credit cards, cash, and check. Online orders are processed through Square. An order processing fee is added to online orders to cover payment processing costs.

Cancellations & refunds

Because fruit is a perishable product, we cannot accept returns. If there is a problem with your order — damaged product, missing items, or a delivery issue — please contact us within 24 hours of receiving your order and we'll make it right.

Delivery

Delivery windows are scheduled in advance. We make every effort to deliver within the window, but timing may vary due to weather, road conditions, or order volume. We are not liable for delays outside of our control.

Website use

You may use our website for personal, non-commercial purposes only. We reserve the right to update prices, product descriptions, and availability at any time without notice.

Contact us

Questions about this policy or our terms? Get in touch: